SalesForce Delivers Over $1B of revenue last year despite crisis
In Singapore for a company annual sales ‘kick off’, Lindsey Armstrong, Salesforce.com's executive vice president for international enterprise sales, said that cloud computing was now mainstream.
Indeed, as evidenced by what Armstrong shared, cloud services are relatively quick and painless to implement. Why bother with the headaches of massive deployments when simple cloud based deployments are much more manageable?
IT managers in this era need to seriously consider the time cost of implementing their IT services and cloud based services are looking really compelling due mainly to the lower TCO and easy rollout. What's more the "non-adaptable" perception of such services is no longer true with the likes of platforms as a service (i.e. Force.com) providing a market place for third-party services and even hosting them in the cloud. Now on our end, we hope that Google Enterprise's collaboration SalesForce will really help it to yield improvements on the platform especially in the direction of a thriving market place for 3rd party services.Armstrong said satisfied customers were Salesforce’s best salespeople � “one successful customer will tell 10 of its friends” - and CIOs usual found that the cloud services outperformed what they could do on-premise. The current banking crisis made it even more compelling for Asia Pacific enterprises to investigate innovative technologies.
She said, on average Salesforce customers enjoyed a 17 per cent profit margin improvement, their customer win rate goes up 27 per cent, and customer retention, key in this economy, on average increased by 30 per cent. Productivity, she said, went up 36 per cent. The average cloud project took two to six weeks to go live.